With this post I would like to introduce you to an initiative we just started and that we would also like to share here on the SAP Community. To name it, we thought of “SURGE” because (according to my dictionary) it stands for a rise of the water level, of something that is swelling – because we would love to see more successful innovation projects as consequence of our joint efforts.
But who am I and why am I writing these words? I work as a Customer Engagement Executive for SAP Cloud Platform. As Customer Engagement team, we have the vision to enable our customer’s IT organisations to use our Cloud Platform as the new platform for Extension, Integration and Innovation. Besides explaining the technical capabilities of our offering, I think it’s at least as important to understand how the methods and processes of software design, development and operations change for the members of IT teams. I feel that the massive amount of emerging new topics and the immense speed in which they are changing is a key challenge to be answered by every team out there that is using IT to run their business.
While preparing, I stumbled upon the term VUCA to describe this level of transformation and I think it’s quite suitable.
There is this topic in my head for quite some time and I try to focus on it to add some clarity what it is really about.
I am consulting large enterprises to implement new development tools and methods. While of course, there are lot of open questions in terms of technology and its functionality, I see a maybe even bigger challenge in people’s mindsets. I noted some thoughts about Change Management and New Work on this blog already, but besides that, there is another big aspect which might help to sharpen my activities a little bit more.
The metaphor of self-help groups might be a little strong, but it makes a point:
Once you feel you are not alone with your challenges / concerns and you know there are others that also share openly their experiences (the good and the bad ones), it might be easier for you to get through it.
If you try something new and you see that others have already done it successfully, you might ask them how they did it and about mistakes they made in order to avoid them upfront.
I think one possible method to deal with the excessive need of education and challenging new technology is: Team up! We all struggle with the speed of evolution in the IT sector, some more, some less. But if we help each other, we can all have a more successful (and more fun!) journey, I’m sure.
My last articles’ subject was the motivation for Digital Transformation from a company’s point of view.
But the movement in this area is also bringing questions for the “other side” on the table: How do we as employees WANT to work? If the work-life is changing, can we maybe make some wishes?
As more and more people are working as knowledge-workers or creative workers instead of working on a big industry machine needing tons of material resources, their workspace needs less space – if it’s enough to have a mobile and a laptop with you, you are far more flexible where and when to get your stuff done. Continue reading “The term New Work”→
When picking up my girlfriend from the airport before Christmas, I used the waiting time to buy some magazines that are not (directly) related to my job profile – I chose something with a focus for design. In discussions with my girlfriend who is studying architecture, I figured out that design is much more than just making things look good but also to solve problem / offer solutions.
Quite often, the main goal of design is to hide complexity and make products / rooms / buildings look clean / simple / minimalistic. (Same goal as in most of the digitalization projects by the way)
Offices create / free energy!
When diving deeper into the topic, I recognized that a lot of design examples are actually offices. And there is a good reason for that: We spend a huge amount of our life working, most of us in offices, so it seems clear that people have an interest in nice offices where they feel well. (And Well-being for employees is kind of “en vogue” in business)
What also attracts attention is that especially the new cloud-native digital companies seem to shine in building new fancy offices and build references although they at the same time offer most flexibility for people to work remotely. It seems they even need to have more attractive offices so people meet physically and work together more closely.
Plus, they are of course as well in the middle of the “War for Talents” where fancy offices create a great attraction for the Generation Y.
For being able to talk about Change Management, I need to get some background information… What is Change Management in general, what philosophies are involved here, what aspects can I expect to be covered when someone talks about Change Management?
When first googling the term, I get 1.5 billion results related to the topic and it’s good to see that quite a number of articles is from this year 2018. So it’s true that the topic is currently pretty hot for a lot of people.
One possible definition I found during my research:
Change management is a systematic approach to dealing with the transition or transformation of an organization’s goals, processes or technologies. The purpose of change management is to implement strategies for effecting change, controlling change and helping people to adapt to change.
In my job, I consult several mature companies with historically grown IT organisations.
Of course, they are in the middle of the Digital Transformation hype; when I come in contact with them they already licensed some Cloud-services and now try to get their head around how to implement this new technology in their organisation.